Customer Service Jobs
Customer service is becoming more important than ever as differences between technologies and products disappear. Not surprisingly, many of the top new job opportunities are in customer service.
Something to consider before going into a customer service job is that customer service is not for everybody. Some people simply don’t have the skills or personality for it. On the other hand the variety of customer relations jobs is now great so there should be a customer service job for almost everybody now or in the near future.
Those who get into the customer relations field now will have a much better time getting and filling these jobs. The key finding the new customer service positions: is to start training and preparing for them now. Knowing what those opportunities will be ahead of time can help you get them.
Top Ten Customer Service Job Opportunities
- Jobs related to weight loss including weight loss consultants, medical weight loss clinic staff and weight loss center staff. Obesity has become a big problem and in the years ahead many people are going to need to loose weight for health and other reasons. This means that there are going to be many opportunities in weight loss. Those with medical training and experience working with the public will have the edge in getting these jobs.
- Online customer service. The opportunities in this sector are exploding fast because the internet and e-commerce continue to expand. Individuals who are willing to take orders, provide tech support or do basic tasks such as look up information will be able to find jobs. Many of these will contract or freelance positions and workers will have to provide their own computers. The current leader in the fields is www.mechanicalturk.com, other positions are available through www.odesk.com.
- At home telephone customer service. This business is going to increase fast because it provides a higher quality of customer service at a lower price. Persons will need a telephone and a headset to work these positions. They may also have to be prepared to work at odd hours. Experience in phone service, expertise in tech support or a field like insurance and a high speed internet hookup will be critical. The leader in this field is www.teletech.com.
- Customer service positions in healthcare particularly receptionists and clerical staff. If the Obama Health Care reform goes through many new customer service professionals will be needed to greet and meet patients at healthcare facilities.
- In home care givers for the elderly. The senior population is increasing and with it the number of older people who can’t care for themselves. In addition to those who can provide at home medical care, those who can provide housekeeping, yard maintenance, home maintenance, transportation and other basic services will be needed. In particular there is a growing need for bonded individuals with no criminal record to do this work.
- Concierge services for the elderly. Most seniors would like to live on their own but many can’t because of infirmity. In addition to physical caregivers many seniors will need trustworthy individuals who can perform tasks such as buying groceries, paying bills and taking care of their homes or pets. There will be a growing need for trustworthy professionals to take over these roles. Particularly in cases where older people’s relatives live far away.
- Transportation drivers for the elderly and handicapped. There will be a growing number of older individuals that can’t drive themselves in the future. Since many of these people live in places with no public transit there will be a growing need for professional drivers to take them around. Individuals capable of driving vans for seniors will be in high demand. So will dispatchers for such services.
- Franchise customer service businesses that care for the elderly. Since many elderly will need care in their home there will be many franchise opportunities providing that care. A combination of good customer service and business skills will be needed for these positions.
- Health insurance agents, consultants and advisors. Starting in 2014 a new federal law will mandate all Americans to purchase health insurance. Since most people know little or nothing about health insurance knowledgeable experts will be needed to guide them through the process of getting insurance. This could be a lucrative opportunity because health insurance agents are paid in commission.
- Alternative energy system installation and maintenance. As energy prices increase more and more businesses and homeowners will install alternative electrical systems. Those who can install and service solar panels, fuel cells, wind turbines and other alternative sources of electricity will find a growing demand for their services. This would be an excellent job for persons with a technical bent who want to work independently.
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