Online Customer Service Degree Programs
Customer service has become one of the prime focuses of all sorts of businesses and organizations. Not surprisingly customer service has become a big area of study and a degree that can often lead to lucrative career opportunities.
One of the best ways to study for these degrees is online. Customer service experts are in demand so many schools are now offering excellent online customer service degrees.
Both traditional associate’s, bachelor’s and master’s degrees in customer service and certificate programs are available. Everybody who is interested in customer service should be able to find an online degree program to meet their needs.
Popular Online Customer Service Degree Programs
- Western Governor’s University. A real university that is a collaborative effort of several American state governments. This online college offers bachelor of science degrees in marketing management and sales and sales management. Excellent resource for those seeking a four year online degree in customer service related subjects.
http://www.wgu.edu/degrees_and_programs
- University of Maryland University College UMUC. A well respected state college in the US. Its school of business does offer a minor in customer service management with Bachelor’s degrees. A completely online school that operates closely with the US military. http://www.umuc.edu/programs/undergrad/cman/
- Graduate Certificates from Kaplan University. Large for profit college in the US offers certificate courses in entrepreneurship for growth ventures and human resources for college graduates. Good resource for those unfamiliar with those areas.
http://online.kaplanuniversity.edu/business/Pages/Schools_Of_Business.aspx
- Universal Course. Offers a six month online certification in customer service. An excellent introduction to the basic concepts and idea of customer service. This would be an ideal certificate for an entrepreneur or manager that needs to familiarize herself with the concepts of customer service.
http://www.universalclass.com/i/course/customer-service-training.htm
- Distance-education.org This school’s advanced Customer Relationship excellent course that explains the concept of a customer relationship and its importance to managers, entrepreneurs and others. Offered in two parts. Customer service on the phone courses are also available from distance education.
http://www.distance-education.org/
- Stonebridge Associated Colleges UK offers a variety of customer service courses online including customer service on the telephone. Based in the UK it’s a very good resource. Available worldwide.
- Customer Service Certificate from Distance-education.org. A basic degree that indicates a person has mastered the basics of customer service. A very good introduction to customer service and the thinking behind it. Geared towards managers and entrepreneurs.
- Stonebridge Associated Colleges UK offers an online course in positive customer care. Available all over the world. This course focuses on practical advice in the subject for working professionals.
http://www.distance-education.org/Courses/Customer-Service-139/Positive-Customer-Care-2524.html
- Bay Path College located in Western Massachusetts in the United States is a hundred year old school. It offers a very interesting MBA (Master’s of Business Administration) degree with a focus on Entrepreneurial Thinking and Innovative Practices. This would be a good online graduate degree for those interested in out of the box thinking and fields like customer service. A master’s degree in communications and information management also important in customer’s service is available. Historically a woman’s college, this school emphasizes the creation of relationships.
http://www.baypath.edu/BayPathOnline/DegreePrograms.aspx
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