This is a free Customer Service Resume example that covers objectives and tips to gets you the best job. This professional resume sample template with action words will help you in writing perfect CV for the desired Customer Service Job.
Customer Service Job Description
Sample Customer Service Resume Template
In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.
Professional or career objective
Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.
Sample Objective for Customer Service
A management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Customer Service can add his/her career achievements like,
Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your resume will be related to the previous job that you had and hence you should be well prepared for it. You should begin with putting the name of the organization that you worked for, the duration of your work and the post or the designation at which you were working. After this, you can effectively place points in a bulleted format that talk about the responsibilities and the achievements that you may have achieved during your stay at the previous organization. The work experience of an experienced Customer Service applying for a job would look like,
Customer Service Supervisor
ABB Optical, Faridabad, 2006-Present
Quality Assurance Supervisor
Glantz & Glantz, Faridabad, 2003-2005
AT&T Wireless Services, Faridabad, 2001-2002
Education and Certification
The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards. For example a Customer Service who has completed post graduation or graduation course is applying for a Job or to a company or an organization then his/her details would be like,
Rajasthan University, Jaipur, 1999
COM-MATICS, Jodhpur, 2000
If you have won any competitions national or international then they could also be highlighted here. For example a Customer Service could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.
The honors and the activities section of a Customer Service would look like,
The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors' details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Customer Service could also look like,
Salary Range of a Customer Service
Customer Service Executive
Center Customer Service Manager
The salary from an American perspective works out to be $7000 per Month.
Note: This salary may be variable and it may change from organization to organization.
Frequently asked Customer Service Interview Question